{"id":242711,"date":"2025-10-23T13:13:18","date_gmt":"2025-10-23T11:13:18","guid":{"rendered":"https:\/\/meddent-excellence.de\/right-of-withdrawal\/"},"modified":"2026-01-26T12:44:07","modified_gmt":"2026-01-26T11:44:07","slug":"right-of-withdrawal","status":"publish","type":"page","link":"https:\/\/meddent-excellence.de\/en\/right-of-withdrawal\/","title":{"rendered":"Right of withdrawal"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#1D3D71&#8243; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#1D3D71&#8243; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#1D3D71&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1 data-start=\"229\" data-end=\"269\"><strong data-start=\"231\" data-end=\"269\">Cancellation policy for consumers<\/strong><\/h1>\n<h2 data-start=\"271\" data-end=\"290\">Right of withdrawal<\/h2>\n<p data-start=\"291\" data-end=\"385\">You have the right to withdraw from this contract within <strong data-start=\"319\" data-end=\"331\">14 days<\/strong> without giving any reason.<\/p>\n<p data-start=\"387\" data-end=\"433\">The withdrawal period is 14 days from the day:<\/p>\n<ul data-start=\"434\" data-end=\"710\">\n<li data-start=\"434\" data-end=\"549\">\n<p data-start=\"436\" data-end=\"549\"><strong data-start=\"436\" data-end=\"476\">In the case of contracts for the delivery of goods:<\/strong> on which you or a third party named by you received the goods.<\/p>\n<\/li>\n<li data-start=\"550\" data-end=\"621\">\n<p data-start=\"552\" data-end=\"621\"><strong data-start=\"552\" data-end=\"579\">In the case of digital content:<\/strong> on which the contract was concluded.<\/p>\n<\/li>\n<li data-start=\"622\" data-end=\"710\">\n<p data-start=\"624\" data-end=\"710\"><strong data-start=\"624\" data-end=\"670\">In the case of services or events:<\/strong> on which the contract was concluded.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"712\" data-end=\"994\">To exercise your right of withdrawal, you must inform us (MedDent Excellence GmbH, Friedrich-Schneider-Str. 9, 55131 Mainz, e-mail: <a data-start=\"835\" data-end=\"861\" class=\"decorated-link cursor-pointer\" rel=\"noopener\">info@meddent-excellence.de<span aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"><svg width=\"20\" height=\"20\" viewbox=\"0 0 20 20\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"><path d=\"M14.3349 13.3301V6.60645L5.47065 15.4707C5.21095 15.7304 4.78895 15.7304 4.52925 15.4707C4.26955 15.211 4.26955 14.789 4.52925 14.5293L13.3935 5.66504H6.66011C6.29284 5.66504 5.99507 5.36727 5.99507 5C5.99507 4.63273 6.29284 4.33496 6.66011 4.33496H14.9999L15.1337 4.34863C15.4369 4.41057 15.665 4.67857 15.665 5V13.3301C15.6649 13.6973 15.3672 13.9951 14.9999 13.9951C14.6327 13.9951 14.335 13.6973 14.3349 13.3301Z\"><\/path><\/svg><\/span><\/a>) of your decision to withdraw from this contract by means of a clear statement (e.g. by e-mail or letter). <\/p>\n<p data-start=\"996\" data-end=\"1104\">You can use the sample withdrawal form below, but this is not mandatory.<\/p>\n<h2 data-start=\"1106\" data-end=\"1131\">Consequences of withdrawal<\/h2>\n<p data-start=\"1132\" data-end=\"1510\">If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from a different type of delivery than the standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received notification of your withdrawal.<\/p>\n<p data-start=\"1512\" data-end=\"1754\">For the refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. You will not be charged any fees for the refund. <\/p>\n<p data-start=\"1756\" data-end=\"1854\"><strong data-start=\"1756\" data-end=\"1817\">For contracts regarding digital content or events:<\/strong><br data-start=\"1817\" data-end=\"1820\">The right of withdrawal expires if:<\/p>\n<ul data-start=\"1855\" data-end=\"2102\">\n<li data-start=\"1855\" data-end=\"1905\">\n<p data-start=\"1857\" data-end=\"1905\">the execution of the contract has begun <strong data-start=\"1898\" data-end=\"1905\">and<\/strong><\/p>\n<\/li>\n<li data-start=\"1906\" data-end=\"2018\">\n<p data-start=\"1908\" data-end=\"2018\">you have expressly agreed that the execution will begin before the end of the withdrawal period <strong data-start=\"2011\" data-end=\"2018\">and<\/strong><\/p>\n<\/li>\n<li data-start=\"2019\" data-end=\"2102\">\n<p data-start=\"2021\" data-end=\"2102\">you have confirmed your knowledge that you will lose your right of withdrawal as a result.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2104\" data-end=\"2295\"><strong data-start=\"2104\" data-end=\"2129\">For deliveries of goods:<\/strong><br data-start=\"2129\" data-end=\"2132\">We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods.<\/p>\n<p data-start=\"2297\" data-end=\"2495\">You must return the goods to us immediately and at the latest within 14 days from the day on which you inform us of your withdrawal. You bear the direct costs of returning the goods. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEzIn19@&#8221; button_text=&#8221;To the homepage  &#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#CC002B&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cancellation policy for consumers Right of withdrawal You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day: In the case of contracts for the delivery of goods: on which you or a third party named by you received the goods. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-242711","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/pages\/242711","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/comments?post=242711"}],"version-history":[{"count":2,"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/pages\/242711\/revisions"}],"predecessor-version":[{"id":242713,"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/pages\/242711\/revisions\/242713"}],"wp:attachment":[{"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/media?parent=242711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}