{"id":242779,"date":"2025-10-23T12:12:37","date_gmt":"2025-10-23T10:12:37","guid":{"rendered":"https:\/\/meddent-excellence.de\/terms-and-conditions\/"},"modified":"2026-01-27T11:25:39","modified_gmt":"2026-01-27T10:25:39","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/meddent-excellence.de\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#1D3D71&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243; header_2_text_color=&#8221;#1D3D71&#8243; header_2_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#1D3D71&#8243;]<\/p>\n<h1 data-start=\"320\" data-end=\"365\"><strong data-start=\"322\" data-end=\"363\">General Terms and Conditions (GTC)<\/strong><\/h1>\n<p data-start=\"366\" data-end=\"454\">for the use of the online shop of<br data-start=\"402\" data-end=\"405\"><strong data-start=\"405\" data-end=\"432\">MedDent Excellence GmbH<\/strong><br data-start=\"432\" data-end=\"435\">As of: October 2025<\/p>\n<hr data-start=\"456\" data-end=\"459\">\n<h2 data-start=\"461\" data-end=\"484\">1. Scope<\/h2>\n<p data-start=\"485\" data-end=\"647\">These General Terms and Conditions (GTC) apply to all orders placed by consumers (\u00a7 13 BGB) and entrepreneurs (\u00a7 14 BGB) via our online shop.<\/p>\n<p data-start=\"649\" data-end=\"759\">The contractual partner is<br data-start=\"672\" data-end=\"675\"><strong data-start=\"675\" data-end=\"702\">MedDent Excellence GmbH<\/strong><br data-start=\"702\" data-end=\"705\">Friedrich-Schneider-Str. 9<br data-start=\"731\" data-end=\"734\">55131 Mainz<br data-start=\"745\" data-end=\"748\">Germany<\/p>\n<p data-start=\"761\" data-end=\"867\">These GTC apply regardless of whether the contract is concluded in German or English.<\/p>\n<h2 data-start=\"869\" data-end=\"904\">2. Offer and Conclusion of Contract<\/h2>\n<p data-start=\"905\" data-end=\"1068\">The presentation of the products and events in the online shop does not constitute a legally binding offer, but rather an invitation to place an order.<\/p>\n<p data-start=\"1070\" data-end=\"1311\">By completing the order process, you submit a binding offer. The contract is concluded by an automated order confirmation via e-mail. In case of payment by bank transfer, the contract acceptance takes place by manual confirmation.  <\/p>\n<h2 data-start=\"1313\" data-end=\"1344\">3. Services and Products<\/h2>\n<p data-start=\"1345\" data-end=\"1367\">Our offer includes:<\/p>\n<ul data-start=\"1368\" data-end=\"1649\">\n<li data-start=\"1368\" data-end=\"1455\">\n<p data-start=\"1370\" data-end=\"1455\">Digital content (e.g. e-books, digital learning materials, access to events)<\/p>\n<\/li>\n<li data-start=\"1456\" data-end=\"1534\">\n<p data-start=\"1458\" data-end=\"1534\">Physical products (e.g. books, printed learning materials &#8211; possibly in the future)<\/p>\n<\/li>\n<li data-start=\"1535\" data-end=\"1591\">\n<p data-start=\"1537\" data-end=\"1591\">Online events (e.g. webinars, live seminars)<\/p>\n<\/li>\n<li data-start=\"1592\" data-end=\"1649\">\n<p data-start=\"1594\" data-end=\"1649\">On-site events (e.g. workshops, training courses)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1651\" data-end=\"1874\">Depending on the offer, downloads can be provided directly after payment or access is granted via a customer account. The duration of availability may be limited (e.g. for events with fixed dates). <\/p>\n<h2 data-start=\"1876\" data-end=\"1914\">4. Prices and Payment Conditions<\/h2>\n<p data-start=\"1915\" data-end=\"2012\">All prices include statutory value added tax and other price components.<\/p>\n<p data-start=\"2014\" data-end=\"2057\">The following payment methods are offered:<\/p>\n<ul data-start=\"2058\" data-end=\"2121\">\n<li data-start=\"2058\" data-end=\"2066\">\n<p data-start=\"2060\" data-end=\"2066\">PayPal<\/p>\n<\/li>\n<li data-start=\"2067\" data-end=\"2080\">\n<p data-start=\"2069\" data-end=\"2080\">Credit card<\/p>\n<\/li>\n<li data-start=\"2081\" data-end=\"2089\">\n<p data-start=\"2083\" data-end=\"2089\">Klarna<\/p>\n<\/li>\n<li data-start=\"2090\" data-end=\"2098\">\n<p data-start=\"2092\" data-end=\"2098\">Stripe<\/p>\n<\/li>\n<li data-start=\"2099\" data-end=\"2121\">\n<p data-start=\"2101\" data-end=\"2121\">Prepayment\/Bank transfer<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2123\" data-end=\"2208\">Payment is due immediately, unless otherwise agreed.<\/p>\n<h2 data-start=\"2210\" data-end=\"2238\">5. Delivery and Access<\/h2>\n<ul data-start=\"2239\" data-end=\"2563\">\n<li data-start=\"2239\" data-end=\"2339\">\n<p data-start=\"2241\" data-end=\"2339\">Digital products are provided via a download link or directly via the customer account.<\/p>\n<\/li>\n<li data-start=\"2340\" data-end=\"2444\">\n<p data-start=\"2342\" data-end=\"2444\">Physical products (if offered) are shipped to the delivery address provided during the order process.<\/p>\n<\/li>\n<li data-start=\"2445\" data-end=\"2563\">\n<p data-start=\"2447\" data-end=\"2563\">For events, the access information (e.g. location, link, time) will be sent by e-mail after successful booking.<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"2565\" data-end=\"2596\">6. Cancellation \/ Rebooking<\/h2>\n<p data-start=\"2597\" data-end=\"2886\">Cancellations and rebookings of events are generally possible, but depend on the respective offer.<br data-start=\"2714\" data-end=\"2717\">The specific cancellation conditions, deadlines and any fees are listed directly in the event offer or will be communicated during the ordering process.<\/p>\n<h2 data-start=\"2888\" data-end=\"2910\">7. Usage Rights<\/h2>\n<p data-start=\"2911\" data-end=\"3110\">The use of digital content is exclusively intended for the buyer(s). Passing on to third parties, duplication or publication without explicit permission is prohibited. <\/p>\n<h2 data-start=\"3112\" data-end=\"3134\">8. Right of Withdrawal<\/h2>\n<p data-start=\"3135\" data-end=\"3263\">Consumers are generally entitled to a right of withdrawal. Information on this can be found in the separate <strong data-start=\"3240\" data-end=\"3262\">Cancellation Policy<\/strong>. <\/p>\n<p data-start=\"3265\" data-end=\"3313\">There is <strong data-start=\"3289\" data-end=\"3312\">no right of withdrawal<\/strong> for entrepreneurs.<\/p>\n<h2 data-start=\"3315\" data-end=\"3349\">9. Warranty and Liability<\/h2>\n<p data-start=\"3350\" data-end=\"3545\">The statutory warranty rights apply.<br data-start=\"3399\" data-end=\"3402\">For claims based on damages caused by us, our legal representatives or vicarious agents, we are only liable in case of:<\/p>\n<ul data-start=\"3546\" data-end=\"3723\">\n<li data-start=\"3546\" data-end=\"3602\">\n<p data-start=\"3548\" data-end=\"3602\">Injury to life, body or health<\/p>\n<\/li>\n<li data-start=\"3603\" data-end=\"3659\">\n<p data-start=\"3605\" data-end=\"3659\">Intentional or grossly negligent breach of duty<\/p>\n<\/li>\n<li data-start=\"3660\" data-end=\"3723\">\n<p data-start=\"3662\" data-end=\"3723\">Violation of essential contractual obligations (cardinal obligations)<\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"3725\" data-end=\"3765\">10. Contract Language and Storage<\/h2>\n<p data-start=\"3766\" data-end=\"3878\">The contract language is German or English. The contract text will not be stored by us after conclusion of the contract. <\/p>\n<h2 data-start=\"3880\" data-end=\"3924\">11. Place of Jurisdiction and Applicable Law<\/h2>\n<p data-start=\"3925\" data-end=\"4168\">For contracts with entrepreneurs, German law applies. The place of jurisdiction is Mainz.<br data-start=\"4001\" data-end=\"4004\">For consumers, the law of the country in which the customer has his habitual residence applies, unless mandatory consumer protection regulations conflict. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEzIn19@&#8221; button_text=&#8221;To the homepage  &#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#CC002B&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions (GTC) for the use of the online shop ofMedDent Excellence GmbHAs of: October 2025 1. Scope These General Terms and Conditions (GTC) apply to all orders placed by consumers (\u00a7 13 BGB) and entrepreneurs (\u00a7 14 BGB) via our online shop. The contractual partner isMedDent Excellence GmbHFriedrich-Schneider-Str. 955131 MainzGermany These GTC [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-242779","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/pages\/242779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/comments?post=242779"}],"version-history":[{"count":8,"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/pages\/242779\/revisions"}],"predecessor-version":[{"id":242791,"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/pages\/242779\/revisions\/242791"}],"wp:attachment":[{"href":"https:\/\/meddent-excellence.de\/en\/wp-json\/wp\/v2\/media?parent=242779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}